CAN I RETURN THE ITEM IF IT DOESN'T WORK FOR ME?

Due to the personalized nature of our products, we regret to inform you that we do not accept returns, exchanges, or cancellations for personalized items. Each product is carefully crafted to your specifications, making it unique and special to you. However, for non-personalized items, we offer a 14-day return policy. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

HOW DO I CHECK THE STATUS OF MY ORDER?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

DO YOU PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

HOW CAN I GET IN CONTACT WITH YOU?

You can contact us by shakeaberry1@gmail.com. Let us know if you have any questions or concerns.

REFUNDS (NON-PERSONALIZED ITEMS)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

HOW DO I ORDER ON YOUR WEBSITE?

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.

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